Returns & Exchanges

We want you to love your purchase from outlet-tommybahama.com. If you are not completely satisfied, we gladly accept returns or exchanges for items in their original condition with all tags attached.

How to Initiate a Return

To begin the returns process, please visit our returns portal at outlet-tommybahama.com. Once there, you may follow the simple instructions to generate a return authorization and shipping label.

Preparing Your Package

Please securely repack the item(s) in the original packaging if possible. Include the packing slip or a printed copy of your return confirmation. Affix the provided label clearly to the outside of your package.

Where to Send Your Return

All return shipments should be directed to the address provided during the return authorization process on outlet-tommybahama.com. Please ensure the return authorization number is clearly marked on the exterior of your parcel.

Refunds and Exchanges

Once your return is received and inspected at our facility, we will process the refund or exchange. Refunds will be credited to the original form of payment. For exchanges, the new item will be shipped once the return is processed.

Gift Returns

Items purchased as gifts may be eligible for return or exchange. The gift recipient may follow the standard returns process through outlet-tommybahama.com. A gift receipt or order number is helpful for processing.

Important Considerations

All merchandise must be unworn, unwashed, and free of any damage or odors. Certain categories of merchandise may have specific return guidelines, which will be clearly indicated on the product page or at checkout. For further assistance regarding your return or exchange, we encourage you to consult the customer service section on outlet-tommybahama.com.

We appreciate your business and are committed to ensuring your satisfaction with every outlet-tommybahama.com purchase.